A job card that survives the argument

What it does

Garage & Workshop

Most garage disputes come down to the same thing: what was agreed, what was actually done, and what it was going to cost. When the estimate was verbal and the parts came off a shelf without a note, the garage argues from memory and usually loses. A written job card, approved before work starts, ends most of that.

• Vehicle register with registration, chassis, model and full service history
• Job card from booking through diagnosis, estimate, approval and completion
• Estimate sent to the customer for approval before work begins
• Additional work requiring a fresh approval, recorded against the job
• Parts issued to a job from stock, with cost and markup
• Labour hours by mechanic, against standard times
• Mechanic productivity — hours billed against hours attended
• Insurance jobs: assessor, claim number, excess and approved amount
• Sublet work to specialists, tracked and marked up
• Invoicing with VAT and TRA fiscal receipts
• Service reminders by SMS at the next due mileage or date

Tanzania

How Tanzanian workshops actually get paid

• Insurance repairs — assessor approval, claim reference and excess tracked, since the insurer pays against the approved scope and nothing else.
• Customer approval trail — estimate, approval and every variation recorded, which is what settles a disputed bill.
• Parts markup control — cost and selling price per part visible, so margin is a decision rather than an accident.
• TRA fiscal receipts — issued on invoicing.
• Warranty work — separated from paid work so it does not quietly consume the workshop's capacity.