What it does
PiCall is the one product here that is not a framework — it is live in production, running real campaigns. It was built because imported contact-centre platforms price per agent in dollars, need permanent internet to a foreign data centre, and stop working the moment the link drops. PiCall runs on a server in your building.
Tanzania
How we work
Not a sales meeting. We sit with the people who do the work now and find where the time and money actually go.
What will be built, what it costs, how long it takes, and what is explicitly out of scope. In writing, before anything starts.
The part that hurts most is delivered first and put into real use, so value arrives before the whole project is finished.
Your staff are trained on the real system with real data, and support continues after go-live.
Frequently asked
It is built and live in production. Deployment is installation and configuration against your carrier and campaigns, not a development project.
Deployments range from a handful of agents to well over a hundred on appropriate hardware. We size the server against your concurrent call volume.
Yes, subject to your SIP trunk or carrier interconnect. We work with your existing voice provider.
They are stored on your own server under your retention policy. Nothing is sent to an external service unless you ask for that.
Related systems
Talk to us
Describe the process that is costing you time or money. We will tell you honestly whether software is the right answer, and what it would take.