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Energy

From site survey to warranty claim

One system for solar sales, installation, commissioning, payment collection and after-sales service.

What it does

Solar Company Management

Solar companies lose money in two places: installations that were never properly commissioned, and warranty claims they cannot support because nobody recorded which inverter serial went to which customer. The sales pipeline is usually the part that gets software. The parts that actually determine profit — the technician's work and the equipment record — stay on WhatsApp.

  • Lead capture through to quotation, deposit and scheduling
  • Site survey with roof photos, GPS, shading notes and load assessment
  • System sizing and bill of materials per customer
  • Quotation and proposal generation with panel, inverter and battery specification
  • Stock control of panels, inverters, batteries, cabling and mounting
  • Serial number capture at installation for every major component
  • Technician mobile app with job list, checklist and offline capture
  • Installation checklist, commissioning test results and customer signature
  • As-built record: what was installed, where, by whom, on what date
  • Warranty registry by serial with expiry alerts and claim tracking
  • PAYGO and instalment payment collection with mobile money
  • Payment-linked service suspension and reactivation workflows
  • Maintenance schedules, service visits and fault call-outs
  • Per-installation profitability — quoted versus actual materials and labour

Tanzania

Solar businesses in Tanzania

  • PAYGO built in — Instalment and pay-as-you-go collection through mobile money is a core workflow, with the customer's payment status visible to the service team before they attend.
  • Offline technician app — Installations happen where there is no coverage. The technician app works fully offline — photos, serials, checklists and signatures — and syncs on return.
  • Serial capture matters — Warranty claims against suppliers fail without serials tied to install dates and customers. Capturing them at the point of installation, by camera, is the single highest-value habit the system enforces.
  • Rural service costs — Service visit planning accounts for distance and clustering, because an unplanned single call-out upcountry can cost more than the margin on the system.
  • Reporting for funders — Operators financed by development funders or carbon programmes need installation and performance reporting. Records are structured so those reports can be produced from the system rather than rebuilt in Excel.

How we work

Scoped first, built in phases

We look at the process

Not a sales meeting. We sit with the people who do the work now and find where the time and money actually go.

You get a written scope

What will be built, what it costs, how long it takes, and what is explicitly out of scope. In writing, before anything starts.

Built in phases

The part that hurts most is delivered first and put into real use, so value arrives before the whole project is finished.

Trained and supported

Your staff are trained on the real system with real data, and support continues after go-live.

The technician app is where the value is. Sales pipelines are easy to buy anywhere. The part that repays this system is structured capture at the installation itself — serials, photos, test results and a signature — because that is what supports both the warranty claim and the invoice.

Frequently asked

Solar Company Management — questions we get

Does the technician app work without internet?

Yes, fully. Job details are downloaded when in coverage, and photos, serials, checklists and signatures are captured offline and uploaded later.

Can we collect PAYGO instalments?

Yes, through mobile money, with the customer ledger and payment status visible to sales and service. Suspension and reactivation workflows are supported where your hardware allows it.

Can we track warranties by serial?

Yes. Every panel, inverter and battery serial is tied to a customer, installation date and supplier, with expiry alerting and claim status.

Will it show which jobs actually made money?

Yes. Quoted materials and labour are compared against what was actually consumed and the hours recorded, per installation.

Can it monitor the systems we installed?

Where inverters expose an API or portal we can integrate performance data. Where they do not, the system manages the service and commercial side and records manual readings at service visits.

Related

Often deployed alongside

See every system we build →

Talk to us

Tell us what your business actually needs

Describe the process that is costing you time or money. We will tell you honestly whether software is the right answer, and what it would take.

Phone+255 781 115 402
Emailinfo@pitech.co.tz
LocatedDar es Salaam
ServingTanzania
WhatsApp us