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Utilities

Every unit sold, billed and collected

Submeter registry, readings, tariffs, billing, mobile money collection and arrears control for landlords and submetering companies.

What it does

Electricity Submeter Billing

Anyone reselling electricity through submeters is running a small utility on a spreadsheet. The losses are invisible and constant: units consumed but never billed, tenants who vacate owing three months, meters that have been bypassed for a year, and the gap between what the master TANESCO meter says you bought and what you actually invoiced. That gap is the whole business.

  • Building, unit and tenant registry with occupancy history
  • Meter registry — serial, type, install date, location, current tenant
  • Reading capture by phone with photo of the meter as evidence
  • Automatic consumption calculation and impossible-reading validation
  • Tariff configuration including tiered and stepped rates
  • Service charges, fixed fees, VAT and levies applied per unit
  • Automatic bill generation and issue by SMS, WhatsApp and email
  • Mobile money and bank payment collection with reconciliation
  • Prepaid token workflows alongside postpaid billing
  • Arrears ageing, reminder escalation and disconnection lists
  • Reconnection workflow with reconnection fee
  • Master meter versus billed units reconciliation — your real loss figure
  • Tamper, bypass and zero-consumption exception alerts
  • Tenant self-service portal for balance, history and payment

Tanzania

Submetering in Tanzania specifically

  • The loss report is the point — The system reconciles what the master TANESCO meter recorded against the sum of what was billed to tenants. Most operators have never seen that number, and it is usually larger than they expect.
  • Mobile money — Collection is built around mobile money because that is how tenants actually pay. Payments reconcile automatically against the tenant account rather than arriving as an unattributed statement line.
  • Prepaid and postpaid — Tanzanian estates run both. The system handles postpaid billing from readings and prepaid token sales side by side, in one tenant ledger.
  • Meter reading in practice — Readers work from a phone, offline, with a photograph of each meter captured at the reading. The photo is what ends the monthly argument about whether a reading was wrong.
  • Regulatory position — Reselling electricity is regulated. We build the records and audit trail that support your position, and will point you to where you need EWURA advice rather than pretending software settles it.

How we work

Scoped first, built in phases

We look at the process

Not a sales meeting. We sit with the people who do the work now and find where the time and money actually go.

You get a written scope

What will be built, what it costs, how long it takes, and what is explicitly out of scope. In writing, before anything starts.

Built in phases

The part that hurts most is delivered first and put into real use, so value arrives before the whole project is finished.

Trained and supported

Your staff are trained on the real system with real data, and support continues after go-live.

Water submetering works the same way. The same engine bills water submeters, and many clients run electricity and water in one system so a tenant receives a single statement and a single arrears position.

Frequently asked

Electricity Submeter Billing — questions we get

How do we know if a meter is being bypassed?

Two ways. Zero or implausibly low consumption on an occupied unit raises an exception, and the master-meter reconciliation shows total unbilled units. Together they usually narrow it to a small number of units to inspect.

Can tenants pay by mobile money?

Yes, and payments are matched to the tenant automatically. Tenants get an SMS confirming payment and their remaining balance.

Does it handle prepaid meters?

Yes, alongside postpaid. Token sales and postpaid readings can coexist across a portfolio, and per building if needed.

How are readings taken?

By phone, offline, with a photo of each meter. The reading, the photo, the time and the reader are all recorded, which removes most billing disputes at source.

Can it disconnect automatically?

It produces the disconnection list by arrears policy and records the disconnection and reconnection with fees. Physical disconnection remains a human action unless you have smart meters we can integrate with.

Related

Often deployed alongside

See every system we build →

Talk to us

Tell us what your business actually needs

Describe the process that is costing you time or money. We will tell you honestly whether software is the right answer, and what it would take.

Phone+255 781 115 402
Emailinfo@pitech.co.tz
LocatedDar es Salaam
ServingTanzania
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